Query regarding-Acer tech Support Contact details.

nana71
nana71 Member Posts: 2 New User
edited 3:26AM in Monitors

Hello,

I opened a case because my screen is not turning on. However, when I try to search for the case using the SNID number or the case number, nothing comes up. I also tried to open a new case, but the system tells me that a case is already in progress.

It’s been a week now, and I haven’t received any updates about this incident.
Is there an email address or contact point where I can report this issue directly?

Thank you in advance for your help.

[Edited the topic title to include the topic issue.]

Answers

  • StevenGen
    StevenGen ACE Posts: 13,930 Trailblazer

    Contact Acer tech Support in your country and ask about where your Acer product, we can't give you an exact contact details unless you tell us which country you are located in, as if you do, then we can give you the Contact Acer details that is appropriate to you. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍