Acer one 14 backlit i5-My laptop battery is on 0 % and not increase from 0

Adarshbst99
Adarshbst99 Member Posts: 1 Newbie
edited 2:51AM in Aspire Laptops

My laptop battery is on zero % and not increase from zero, my laptop model is Acer one 14 backlit i5

[Edited the thread to add model name and issue detail to the title]

Answers

  • Sharanji
    Sharanji ACE Posts: 5,086 Pathfinder
    edited April 24

    @Adarshbst99

    Turn off the laptop;
    Make sure that the AC power adapter is connected to the computer and the power supply socket is powered. Ensure that all external devices connected are connected, and you can also unplug these devices to avoid them becoming a possible source of error. Before opening or restarting the laptop, make sure that it has been turned off for more than 10 seconds, and check whether the boot sequence is normal.

    If the Acer One battery is stuck at 0% and won't charge, the most likely cause is a battery issue, potentially including a dead battery or a problem with the charging circuit.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • Puraw
    Puraw ACE, Member Posts: 16,383 Trailblazer

    Hi, the Acer Aspire One 14 Z1402-31ZJ came out in March 2017 and if the battery was never replaced after 8 years it will have died.