Battery Issue - As I plugged my laptop in, it doesn't get charged and is getting slowed down

IvanHristov20
IvanHristov20 Member Posts: 1 Newbie
edited 10:31AM in TravelMate and Extensa

As I plugged my laptop in, it doesn't get charged and is getting slowed down

Answers

  • Sharanji
    Sharanji ACE Posts: 5,081 Pathfinder

    @IvanHristov20

    What is the full model number of your laptop?

    First try a power reset
    To reset your Acer laptop using the battery reset pinhole, first ensure the laptop is turned off and unplugged from the AC adapter. Locate the battery reset pinhole on the bottom of your laptop, usually marked with a battery icon. Using a small paperclip or a similar object, press and hold the reset button inside the pinhole for about 5 seconds. After releasing the button, wait for approximately 5 minutes before plugging in the AC adapter and powering on your laptop. This process temporarily disconnects and reconnects the internal battery, which can help resolve power and battery-related issues.
    If your laptop has a removable battery, try reseating it. Unplug the charger, remove the battery, press the
    Power button for 9 seconds, insert the battery and plug in the charger to check the issue.

    Check the Charger and Port:
    Ensure the charger and power port are clean and free of dust or debris.
    Test with a different compatible charger to rule out a faulty adapter.

    Adjust Power Settings:
    Go to your system's power settings and ensure it's set to "Balanced" or "High Performance" when plugged in.
    Disable any power-saving features that might throttle performance.

    Run a Power Troubleshooter:
    On Windows, search for "Troubleshoot" in the settings, select "Power," and follow the prompts to identify and fix issues.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • camila89
    camila89 Member Posts: 17 Troubleshooter

    @IvanHristov20

    Battery issues in the laptop are caused due to faulty batteries. If your laptop is old, then you need to replace the battery. You can also try to reset your laptop and update the driver updater software. Also, if there are any physical damages to the battery, then it's better to replace it.