Why cant i use 2 × 16 gb ram on my Nitro 5 even though it supports it?

Mahin
Mahin Member Posts: 5

Tinkerer

edited April 22 in Nitro Gaming

I have a anitro 5 laptop an515 45 r6.

I recently bought 2*16gb ram 3200 to upgrade it from the previous 2*8gb.

Whenever i use both (16gb) sticks it doesnt boot up. But when i use 16gb + 8gb it does.

The laptop does support 32gb ram and my bios is updated.

Im not sure why it isnt working.

I have also created a reddit post

https://www.reddit.com/r/techsupport/comments/1k4rjen/laptop_ram_help/?utm_medium=android_app&utm_source=share

[Edited the thread to add model number to the title]

Best Answer

  • StevenGen
    StevenGen ACE Posts: 14,117 Trailblazer
    Answer ✓

    I suggest that you try and get the below tested Acer memory modules and use these memory modules only in your AN515-45, they are the following:

    1. KINGSTON SO-DIMM DDRIV 3200 16GB ACR32D4S2S8ME
    2. SAMSUNG SO-DIMM DDRIV 3200 16GB M471A2K43EB1-CWE
    3. HYNIX SO-DIMM DDRIV 3200 16GB HMAA2GS6AJR8N-XN

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Answers