acer aspire 5733 it switches off itself when connected to internet

Ziwani
Ziwani Member Posts: 2 New User
edited April 14 in Aspire Laptops

I have alcer aspire 5733, it switches off itself when connected to internet and when running multiple softwares. What can i do to solve this problem?

[Edited the thread to add issue detail]

Answers

  • Ziwani
    Ziwani Member Posts: 2 New User

    Help me please

  • Sharanji
    Sharanji ACE Posts: 5,005 Pathfinder

    @Ziwani

    An Acer Aspire laptop switching off when connected to the internet, particularly when using a Wi-Fi connection, is often a sign of overheating or power management issues. It could also be a problem with the network card or a conflict with other devices on the network.

    Here's potential causes and solutions:
    Laptops can overheat when using the internet, especially with demanding tasks like streaming or gaming. The cooling system might not be able to keep up, leading to thermal throttling or shutdowns. Check ventilation: Ensure the laptop is on a hard, flat surface and the ventilation vents are clear of dust or debris.
    Use a cooling pad: If the laptop is overheating, a cooling pad can help dissipate heat. Use software to monitor CPU temperature and identify if it's consistently high.

    Power Management Issues:
    The power management settings might be configured to shut down the laptop or put it to sleep after a period of inactivity, which could be triggered by internet activity. Adjust sleep settings: Check the power settings in Windows and ensure the laptop doesn't go to sleep or shut down too quickly.
    Disable "Allow the computer to turn off this device to save power": Go to Network Adapter properties, Power Management, and uncheck the box that allows the computer to turn off the adapter to save power.

    Network Card or Router Issues:
    The Wi-Fi adapter or the router itself could be causing instability or conflicts, leading to disconnects and shutdowns. Make sure the Wi-Fi drivers are up to date. Test with a different Wi-Fi network or a wired connection to see if the problem persists.
    Check router settings: Ensure the router is configured correctly and not causing any interference.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊