Recovery CDs

ClaireDenise13
ClaireDenise13 Member Posts: 2 New User

Why doesn't Acer sell or provide Recovery CDs for its products?  I bought my Acer Aspire One netbook secondhand and there was no warranty.  I have been unable to use my beloved netbook for over two years now, because I can't get hold of recovery solutions in the form of a download or a CD or USB flash drive.  The eRecovery link only refers to those customers whose machines are in warranty, which is very annoying.

Answers

  • stlguy30337
    stlguy30337 Member Posts: 4 New User

    i need recovery discs also for aspire one. one rep said they only have discs for products less than 4 years old. how hard would it be to have those available online? yes i know i should have made recovery discs when i bought the computer but didnt have a external cd reader.

    anybody know where else i might try to find the discs?

    thanks

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    open http://support.acer.com and select the eRecovery tab. You will need to enter your SNID which should be on the bottom of the device. If not the serial number should be in the BIOS setup.

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