I can't change my global keyboard backlight since the new update of Predator Sense. How to fix this?

FilipCalic
FilipCalic Member Posts: 3 New User
edited March 23 in Predator Laptops

I own a Predator and since the new update of Predator Sense I can't change my global keyboard backlight. I can only have it static and change the colors through zones. No other way. How to fix this?

[Edited the thread to add issue detail]

Answers

  • Sharanji
    Sharanji ACE Posts: 4,859 Pathfinder

    @FilipCalic

    A simple restart can often resolve temporary software glitches.

    Follow the steps:
    Go to Task Manage → Services → Right click 'AcerLightingService' and click 'open services'
    In the services Right click 'Acer Lighting Service' and select 'Properties'.'
    In General tab change startup to Automatic(delayed).
    In recovery tab change all settings to Restart the service. Hit apply and ok.
    After apply this make sure to stop the AcerLightingService and start it again manually. Then try to check if subsequent shutdowns fix the issue.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • FilipCalic
    FilipCalic Member Posts: 3 New User

    Unfortunately that at only made things worse. Now I can't change backlight completely, it's stuck on default blue color.