HL6810ATV Projector, can't use the splash downloader

DefrayW
DefrayW Member Posts: 2 New User

Hello, I tried to change the logo with the splash downloader without any success.

I tried with the software 1.1 and it has never recognized the HL6810ATV. I have respected the download mode with the 3 red less.

Anyone could help ?

Thanks

(Also I tried to download the latest firmware but I got the message "erase fail" during the first step)

Answers

  • Sharanji
    Sharanji ACE Posts: 5,035 Pathfinder

    @DefrayW

    If you're having trouble using the Acer Splash Downloader with your HL6810ATV projector, it's likely due to a few common issues: incorrect download mode, outdated software, or compatibility problems.

    Troubleshooting: Ensure correct download mode. Follow the instructions for entering download mode (usually involves specific button presses or connections).
    Try different versions of the Splash Downloader software, as some users found success with version 1.1. If you are trying to update the firmware, make sure you have the correct firmware file for the HL6810ATV. You can check here Acer HL6810ATV downloads

    If you continue to have issues, reach out to Acer support for assistance. Acer Support & Service

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊