Tried to register my new Swift Go 16 it says already registered but my isn't in my devices list

Bentz12
Bentz12 Member Posts: 8

Tinkerer
edited February 28 in Swift and Spin Series

Hello, how are you?

I click on register new product and I enter S/N number…but it claims it's already registered. I tried the SNID number…and it again claims it's already registered.

I checked my registered devices and it isn't listed there.

How is this possible and what do I have to do to register this laptop?

-Thanks, Donnie B.

[Edited the thread to add issue detail to the title]

Answers

  • Sharanji
    Sharanji ACE Posts: 5,112 Pathfinder

    @Bentz12

    There might have been an error during the initial registration process. Sometimes, attempting to register the same product multiple times can cause this issue.
    Double-check the serial number (S/N) and SNID to ensure they are entered correctly without any typos.

    If the problem persists, it's best to contact the product's customer support. They can verify the registration status and assist you further.  Acer Support

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

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