Acer Swift Go 14 SFMedia control on trackpad only works in chrome doesn't work on other web browser?

Ashutosh08
Ashutosh08 Member Posts: 3 New User
edited February 16 in Swift and Spin Series

I have been using Acer swift go 14 2024 model , the media control on trackpad only works in chrome doesn't work on other browser platforms opera gx, brave . Can anyone help me to activate the media control in other browser

Answers

  • Puraw
    Puraw ACE, Member Posts: 15,647 Trailblazer
    edited February 14
    https://community.acer.com/en/discussion/720950/media-control-on-trackpad-only-works-in-chrome-doesnt-work-on-other-web-browser

    Hi, there may be some conflicting drivers or registry in Windows11, uninstall the 12C HID device in Human Interface Devices Device Manager and just reboot, do not install any Touchpad drivers as this is managed by the Microsoft Precision firmware.

  • Ashutosh08
    Ashutosh08 Member Posts: 3 New User
    https://community.acer.com/en/discussion/comment/1326335#Comment_1326335

    I uninstalled the driver but it didn't work

  • Sharanji
    Sharanji ACE Posts: 4,622 Pathfinder

    @Ashutosh08

    Try this and it should fix.

    Google Chrome’s hardware media key handling feature is enabled by default you can disable it, and there is a simple, built-in way to disable the feature if this behavior isn’t one you want.
    Open a new Chrome tab
    Visit chrome://flags/#hardware-media-key-handling
    Select ‘Disabled’ from the menu on the right of the page
    Relaunch Chrome as prompted. That’s it!
    You will now find that Chrome no longer responds to your keyboard’s media keys on ANY website that usually supports them. If you decide you want the ability back you can repeat the steps above but this time select the “Enabled” option instead of “Disabled“.

    Overall, however, these keys will "just work" automatically. If you're not watching or listening to anything in your browser, your browser should get out of the way and let other applications use them.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • billsey
    billsey ACE Posts: 35,638 Trailblazer

    First of all, which SFG14 model do you have? Your full model number is usually on the same sticker as your serial number, it should look something like SFG14-xxx-xxxx. "2024 model" doesn't give us enough info to pin it down. Some of those models shipped with one of two different types of track pads. If that's the case with yours we will need to know which you have, you should be able to see that in Device Manager. Synaptics, Lantek, PixArt, etc…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Ashutosh08
    Ashutosh08 Member Posts: 3 New User
    https://community.acer.com/en/discussion/comment/1326581#Comment_1326581

    It's swift SFG14-73T model

  • billsey
    billsey ACE Posts: 35,638 Trailblazer

    OK, so Intel Ultra gen 1. Is your touchpad blue or silver? They used both the Synaptics and PixArt touchpads on those, though the Synaptics might only be in the blue ones. If you have the PixArt there was a fairly significant driver update to it in September.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Categories