A515-Unable to install Windows11andAMD A12 9720P, MS-PC Health tool says processor not supported.

wsecweb
wsecweb Member Posts: 1 New User
edited November 2024 in Aspire Laptops

Can anything be done to modify an ACER ASPIRE A515-41G to be able to install Windows 11?

Microsoft PC Health tool says this processor is not supported.

[Edited the thread to add model name and issue detail to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,997 Trailblazer
    edited March 2024

    I am afraid not and forcing Windows11 to run on a non-compatible device will create nothing but grief and frustration: https://support.microsoft.com/en-us/windows/installing-windows-11-on-devices-that-don-t-meet-minimum-system-requirements-0b2dc4a2-5933-4ad4-9c09-ef0a331518f1 This AMD Processor was released in 2016, I recommend migrating to a new Windows11 23H2 system with a 12 or 13th generation CPU and use the W10 laptop as a backup. 😉

  • GreenNinja
    GreenNinja Member Posts: 1 New User

    This is 4th November 2024. I have tried 3 methods so far but none have worked to date. In all cases, I had to roll back to Windows 10. Backing up your laptop is important before attempting to install Windows 11 and you should create a restore point before proceeding.

    These are the three methods so far that I have tried without success:

    1. Using registry edit to bypass CPU checks and accept any TPM version (https://www.zdnet.com/article/how-to-upgrade-your-incompatible-windows-10-pc-to-windows-11-two-ways/#google_vignette)
    2. Using Rufus and Windows 11 ISO file (https://www.youtube.com/watch?v=yUeSvZ6NkaY)
    3. Using Flyby11 (https://github.com/builtbybel/Flyby11/releases/tag/0.13)

    For method 1, halfway during the installation, a notice popped up to say that the upgrade was unable to proceed. I had to rollback to Windows 10.

    For method 2, the only way to proceed would result in losing your files on the laptop. Windows 10 would have saved in a separate folder under Windows.old. I did not want to do this as this is my main laptop and I don't want to go through the hassle presently of reinstalling all my apps and personal files. I am not sure if a clean installation will work.

    For method 3, I came very close to upgrading it to Windows 11. Everything proceeded smoothly until the very end when updates were being applied. The screen went black after a while and the computer was stuck in limbo. I could boot up in safe mode and Windows 11 was running with all my files present. However, I could not get it to run and boot up in Normal mode. It seems like some drivers may not be compatible and this results in the problems mentioned. Very reluctutanly, I rolled back to Windows 10 again.

    My laptop is still working perfectly well and it is a shame that it will only be usable till October 2025 when Windows 10 runs out of support.

    I am still looking for a way to upgrade this to Windows 11. I will keep trying.

    If anyone finds a solution to this, please help to post your findings online. Thanks very much.

  • Socius
    Socius Member Posts: 1 New User

    Not sure if it is of interest anymore, but I´ve managed to install Windows 11 on the A515-41G by modifying the installation media (downloaded ISO from Windows website and made an installation USB with Rufus, making sure to check the right boxes to skip compatibility verification and checking for new drivers online at install). The only trouble I have now is to find a working AMD graphics driver, because the basic Windows driver does allow me to use the display of the laptop, but not to connect to an external monitor via HDMI or use advanced graphics.