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SFG14-71-58UB-take for a full charge? acer sense app shows me 7 hours to charge from 22% to 100%.

Member Posts: 6 New User
edited January 30 in Swift and Spin Series

My charger is too slow…and the acer sense app shows me 7 hours to charge from 22% to 100%.

[Edited the topic title to include model number]

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Answers

  • ACE Posts: 4,301 Pathfinder

    @cpg_broken

    May i have the model of the unit?

    Click on 'Yes' if the comment answers your question!
  • Member Posts: 6 New User
    edited January 30

    SFG14-71T

    https://www.flipkart.com/acer-swift-go-14-evo-oled-2024-intel-core-i5-13th-gen-13500h-16-gb-512-gb-ssd-windows-11-home-sfg14-71-58ub-thin-light-laptop/p/itm0a080194d6dd1

  • ACE, Member Posts: 15,431 Trailblazer
    edited January 30

    Hi, when shut down 45 minutes at the most, when on idle 1 hour, when streaming online/heavy load with Best Performance power plan I would say 1½ hours. Time how long it takes till the amber battery light turns blue and don't rely on AcerSense statistics. The battery may not have been properly registered in BIOS and MS ACPI protocol in which case the battery meter may be off giving false readings. You can do a Full Charge Cycle to rectify that, disable Fast Startup and Hibernate, reset BIOS with F9 and save changes with F10 in BIOS. In windows reset the Power plan (Edit Power Plan) and open Device Manager, uninstall the 2 battery drivers, see picture below and reboot. Charge to 100% on the battery meter taskbar, disconnect the charger and work till the laptop shuts down, close the lid. Plug in the charger and charge again till the amber battery LED turns blue plus an extra 5-10 minutes. That's it.

  • Member Posts: 6 New User

    I have checked it with a stopwatch too it is taking nearly 5 hrs to charge from 15 to 100 percent

  • ACE, Member Posts: 15,431 Trailblazer

    Hi, you boot to BIOS by pressing the F2 key immediately after pressing the power button. after you have done the Full Charge Cycle routine and it still won't fast charge, open Task Manager-Processes and see how many apps are running at the background, if more then 80 you have to uninstall all the bloatware and preinstalled programs that you don't use, like 3rd-party browsers, virus checkers, trial versions, et., also disable the Startup programs, reboot and time the charging again.

  • ACE Posts: 35,526 Trailblazer

    Five hours while it's also running, or five hours with the laptop shut off? Does yours have the 65W adapter or the 100W? Different versions shipped with different ones, and the 65W version is only enough to slow charge when there is much activity going on.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Member, Ally Posts: 1,242

    Let us do the basic steps first..

    Doing the power drain and bios defaults will really help. Kindly follow the steps given below:

    Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, you can find a pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer. Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

    If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery. Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door. Just below that you can find a latch. If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer.

    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop. Hold the power button for 1 minute. After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.

    Connect all the cables back and restart the computer.

    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear. Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.

    It might also be the issue with battery, charger or power outlet. Try to use the charger in a different room on a different power outlet. Try to bypass the surge protector and connect it directly to power outlet. Try to use an alternative charger if possible. Try to turn on the computer without the charger and check it ( as long as the battery is not drained out )

    Try windows x
    go to device manager
    expand Battery
    right click on all the items below battery – uninstall
    Restart the computer

    It should work fine.

    ————————————————————————

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • Member Posts: 6 New User

    while the lap is in sleep and mine is a 100W adapter

  • ACE Posts: 35,526 Trailblazer

    OK, your model has an always on USB port. Do you have anything connected to that? If so it might be pulling enough power to make a little difference… The 100W charger shouldn't be a bottleneck for charging. Sleep mode does use some power, but not a lot.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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