When Switched on, it continuously makes a sound , the screen doesn't come up on Acer Desktop XC-1760

Bikash27
Bikash27 Member Posts: 2 New User

Acer XC-1760. Serial Number : DTBHWEK00PXXXXX

When Switched on, it continuously makes a sound. The screen doesn't come up.

[Edited the thread to add issue detail to the title and to hide sensitive information]

Answers

  • Larryodie
    Larryodie Member Posts: 1,790 Community Aficionado WiFi Icon

    Is it beeping if so what is the code ??

  • Bikash27
    Bikash27 Member Posts: 2 New User

    There is no code that I can give U as there is nothing displaying on the screen. I have removed all the dust from the machine. But no joy.

  • Larryodie
    Larryodie Member Posts: 1,790 Community Aficionado WiFi Icon

    Have you reset the CMOS via the jumper and checked the battery.

    Also try the Acer reset

    Remove power and all cables from the desktop, and press and hold the power button for 30 seconds. Plug power back in to the desktop and see if the computer will power on.

  • billsey
    billsey ACE Posts: 35,102 Trailblazer

    If it is playing one continuous beep, the issue is a memory failure. Have you made any changes to the memory? If not the DT.BHWEK.00P SKU looks like it has two 8GB sticks in it. Try reseating the memory and if that doesn't work try installing only one stick. Try it in both slots, one at a time, and try the second stick in the same way. You are trying to pin down the issue to a specific slot or a specific module.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.