Webcam

saiyanc
saiyanc Member Posts: 3 New User

where can i find acer cystal eye webcam drivers as i had reinstalled windows 8 on aspire v5 x414

 

i have even checked for drivers in application section for aspire v5 552g x414

 

though i found a link to windows store

http://apps.microsoft.com/windows/en-ca/app/acer-crystal-eye/88706e7f-61b9-4d5a-9aed-dd35509e2035

 

it's showing this app isnt available for your pc

 

In windows app i cant able to use the exposure setting and i found my webcam like old black and white and too grainy in comparison too other low spec laptops

 

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Please understand that we only support the operating system that we ship on the system.  If you have installed a retail version of Windows 8 on the system, you will need to refer to the two articles below.

     

    Please review this article:
    Reloading your Acer Computer

     

    Please review this article:
    Installing a different Operating System

  • saiyanc
    saiyanc Member Posts: 3 New User

    how can i reinstall acer provided windows8 on my machine now

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    As Acer-Tommy stated above, if your system shipped with Windows 8, you can use the links he provided to use recovery to reinstall Windows 8. If your V5 did not have windows 8 on it when you purchased it, you would need to load a retail copy, then load all of your drivers and applications. Unfortunately, we are unable to provide driver and application support for retail copies of windows 8.

  • saiyanc
    saiyanc Member Posts: 3 New User

    i havent created any recovery or backup before formatting

    so how can i restore now?

    i bought it from amazon with windows 8 preinstalled by acer

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    You can check the Acer Store for recovery media (varies by region) or contact your local Acer service center for assistance.

     

    http://store.acer.com/

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