ANV15-51, the heaphones are not connecting to my laptop.

WijdanHaider
WijdanHaider Member Posts: 7

Tinkerer

I have wired headphones, which are not connecting to the laptop. I've tried updating the drivers, updating windows, uninstalling the Realtek audio console, still nothing. Any suggestions?

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,689 Pathfinder

    @WijdanHaider

    After plugging the headphones, you should see a notification to choose the output.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • WijdanHaider
    WijdanHaider Member Posts: 7

    Tinkerer

    @AnhEZ28

    It turned out that I had one of the services disabled in the windows and that was preventing the Realtek audio console from running, I've since fixed it.

    However, I do have another question. While gaming my screen randomly goes black and then it comes back after a few seconds. The temperature of the GPU doesn't go above 70 C and I have updated the graphics driver, yet no luck. Do you know what's causing this and how can I fix it? Any help would be appreciated.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,689 Pathfinder

    @WijdanHaider

    You can try to update the Intel gpu driver.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • WijdanHaider
    WijdanHaider Member Posts: 7

    Tinkerer

    @AnhEZ28

    I am not even using the integrated graphics, but sure, I'll give it a try. Thanks for the suggestion.

  • Axxo
    Axxo Member, Ally Posts: 1,050

    Try using another pair to see if it fixes your problem.

    If your headphones aren't the issue, the first thing to do is to take a look at your approved audio devices to see if your headphones are being rejected by your system. Head to your Control Panel, and click Hardware and Sound > Sound. Then click Manage Audio Devices.

    If the headphones icon is shown, simply set the option as your default sound option. If the icon is missing, it may be a sign that your computer is missing drivers or that your headphones are out of order.

    If it's simply an issue of missing drivers, you can try to rectify this by updating your operating system. This will help identify any missing drivers that need installation.

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