Acer Nitro 5 (ANV15-51) laptop screen glitching and going black while searching in Chrome and Edge

gamerofrandomness
gamerofrandomness Member Posts: 3 New User
edited January 21 in Nitro Gaming

Whenever I’m searching for something in Google Chrome or Microsoft Edge, the screen on my Acer Nitro 5 (ANV15-51) has been glitching black and the screen goes black for a few seconds and comes back. I have disabled hardware acceleration on both browsers, but it still did not solve the problem. My laptop screen works perfectly fine when I’m playing a game like Resident Evil 4 or Roblox.


How can I fix this problem when I’m searching in these browsers?

[Edited the thread to add issue detail to the title]

Best Answer

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,689 Pathfinder
    Answer ✓

    @gamerofrandomness

    You can try to update the Intel GPU driver.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,689 Pathfinder
    Answer ✓

    @gamerofrandomness

    You can try to update the Intel GPU driver.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • gamerofrandomness
    gamerofrandomness Member Posts: 3 New User

    @AnhEZ28
    I have the Intel Iris Xe Graphics driver, which is version 32.0.101.6129. Which version should I update it to?

  • gamerofrandomness
    gamerofrandomness Member Posts: 3 New User

    @AnhEZ28
    Alright, I have updated the graphics driver to the latest version. I don't think I've seen any screen glitching when I'm searching on Chrome so far, but I'm still concerned that it could happen again. Overall, thank you so much.

  • Axxo
    Axxo Member, Ally Posts: 1,050

    There may be several reasons for your laptop screen flickering: Loose or damaged cable connection: A faulty cable connecting the screen to the motherboard may cause flickering.
    Outdated or incompatible drivers: If your computer’s display drivers are outdated or incompatible, it may lead to screen flickering issues.

    Faulty screen or hardware: A faulty screen or internal hardware component can also cause flickering.
    Overheating: Overheating the laptop can cause the screen flickering issue.
    Software issues: Some software or apps may cause some problems, leading to screen flickering.
    Incorrect refresh rate: An incorrect refresh rate setting may also result in a flickering screen issue.
    You can start by checking your HDMI, Display-Port, or USB-C cables. Ensure that the cables are securely connected to both the monitor and the laptop.

    Make sure that the cable is fully tightened and it doesn’t look or feel loose. This applies to all cable types, which can become loose for various reasons. Plug in your system to an external monitor to check if the issue reoccurs. If the problem does not occur on the external display, it may be due to a hardware issue with the laptop’s screen.Next is to make sure that the graphic card driver is update. Outdated drivers may cause incompatibility, leading to screen flickering problems.

    Regularly updating drivers ensures optimal performance and a flicker-free experience. Also to note overheating can cause hardware issues so, routinely check your laptop’s temperature to
    ensure it is not overheating. Make sure you clean any dust or debris from the vents and fans to improve airflow.

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