How do I get my external monitor to work? I am Working with an acer aspire 6930.

tdkguitarman
tdkguitarman Member Posts: 3 New User
edited 6:29AM in Aspire Laptops

Working with an acer aspire 6930. Running LINUX MINT 21.3. External monitor will not work when plugged into HDM or D-Sub ports. Laptop monitor is disabled, and external monitor reports no signal.

[Edited the thread to add model number to the title]

Answers

  • james589goff
    james589goff Member Posts: 1 New User
    edited 6:01AM

    Hello,
    It seems you're facing a problem with your Acer Aspire 6930. Here are some steps to try: Wakeid portal login

    1. Check Cable and Port: Ensure your HDMI or D-Sub cable and ports are working fine.
    2. Display Settings: Go to the display settings and make sure the external monitor is set to "Extend" or "Duplicate" display.
    3. Driver Update: Update your graphics drivers.
    4. Resolution Settings: Adjust the resolution settings of the external monitor.

    If these steps don't work, you may want to check for potential hardware conflicts or seek professional help


    Best regards,
    James Goff

  • tdkguitarman
    tdkguitarman Member Posts: 3 New User

    HDM port used to work under Windows Vista. Not so much under LINUX. When I plug the HDMI cable in (known to be good when used with my Windows 10 machine), LINUX does not see the external monitor, so I am unable to extend or duplicate my acer monitor. (I was able to do this easily on my Windows 10 machine). LINUX reports that all my drivers are up-to-date.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,587 Pathfinder

    @tdkguitarman

    Did you try to install the display driver?

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • tdkguitarman
    tdkguitarman Member Posts: 3 New User

    @AnhEZ28

    There were no drivers supplied, but I guess it wouldn't hurt to go to the vendor's website and see if any are available. When I hooked it up to my Windows machine, it just worked. I'm finding this LINUX thing is a different animal, indeed.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,587 Pathfinder

    @tdkguitarman

    Check on the linux if they have this driver 4500MHD.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!