Acer Service Centre in UAE claims laptop damage after repair, no contact for complaints

zuriqi
zuriqi Member Posts: 1 New User
edited January 8 in Aspire Laptops

Why there is no contact emails or web page to receive customer complains agains the trusted service centers and sales outlets. I have provided my laptop for repair as it under warranty to Carrefour Ajman and after 15 days they claim the there was a damage in laptop but actually they verified when they collected my laptop and the mentioned damage was not there. So I feel it was damaged during transportation or while storage. But there is no way to contact ACER and complain here in UAE

[Edited the thread to add issue detail to the title]

Answers

  • sri369
    sri369 ACE Posts: 2,855 Pathfinder

    Do you have photos taken (as proof) when you were giving the laptop to service center?

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