Linux dual boot triggered BIOS password lock in Acer Nitro v15. Need help unlocking

Paul2531
Paul2531 Member Posts: 3 New User
edited 2:18AM in Nitro Gaming

Hi, guys. I installed Linux for dual boot and somehow it turned the password code lock when I'm trying to enter BIOS. Method with 3 taps 'Enter' button and receiving a key to unlock isn't working anymore. It now asks you to insert a USB flash drive and it puts a txt file into it called 'code' with different symbols mixed with digits inside it. Any suggestions? I'd greatly appreciate it.
My model is Acer Nitro v15

[Edited the thread to add model name to the title]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,792 Trailblazer

    Hi @Paul2531 please wait for more answers, but we cannot discuss security-related issues from the community. I'm leaving you a note from Acer, sorry:

    How can a BIOS password be removed? - Acer Community

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Paul2531
    Paul2531 Member Posts: 3 New User

    Wow, looks like I'm in trouble. I sent an email to support via this website, I hope it can be done somehow without shipping my laptop into another country, since I'm in Ukraine and our local representatives didn't really give me any solutions.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,792 Trailblazer

    I don't know if this Acer service in Ukraine deals with this type of problems since it is designed to offer international guarantees, but you have nothing to lose by asking them:

    International Travelers Warranty - Authorized ITW Service Locations - Acer Community

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Paul2531
    Paul2531 Member Posts: 3 New User
    edited January 9

    Not particularly this one service center that is mentioned in the list you provided, but another one also Acer told me my case doesn't fall under a warranty situation, which I don't know what to feel about.

    I'll also try calling that one, you provided. Thank you very much for help and responsiveness.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,792 Trailblazer

    You are welcome.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)