Query-In YouTube the touchpad/cursor is not moving but while using other application it works fine.

firmanwahyu
firmanwahyu Member Posts: 2 New User
edited December 2024 in Switch Series

why my cursor when using YouTube, can't move but using other applications is safe.

[Edited the topic title to include the topic issue.]

Answers

  • JackE
    JackE ACE Posts: 45,201 Trailblazer
    edited December 2024

    Some but not all YouTube videos affect touchpad and external mouse cursor movement. Sometimes the video stalls when the cursor moves or vice-versa. This is a YouTube video problem not your PC problem.

    Jack E/NJ

  • firmanwahyu
    firmanwahyu Member Posts: 2 New User

    but when I tried on my friend's laptop, when opening youtube it was safe and sound there were no problems like on my laptop, the cursor couldn't move, do you have any tips?

  • JackE
    JackE ACE Posts: 45,201 Trailblazer

    Your friend's laptop probably has a faster graphics processor (GPU) than your laptop, Not much you can do except buy another laptop with a faster GPU. Sorry.

    Jack E/NJ

  • billsey
    billsey ACE Posts: 35,055 Trailblazer

    It always helps to know which Acer model you are working with. For instance one of the earliest Switch models would have significantly difference performance than one of the newest. Your full model number is usually on the same sticker as your serial number, it should look something like SWxxx-xxx-xxxx.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.