Why opening lid with one hand is not possible anymore in Acer swift go 14 SFG14-73?

AyushSah
AyushSah Member Posts: 5 New User
edited December 25 in Swift and Spin Series

When I bought my laptop 2 months ago, I could open the laptop lid up to 180 degrees with one hand. but now I can open the lid up to 100 degrees with one hand. After that the base or keyboard area leaves the surface. Why does this happen?

[Edited the thread to add model number to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,125 Trailblazer

    Hi, not knowing the laptop model, not sure I understand your issue, but I would take the laptop back to the retailer and ask for a new unit or submit a "repair under warranty" ticket online at Acer Support in your country and wait for instructions by e-mail, be careful opening the lid, always use two hands or one hand in the middle of the lid where some laptops have a handle/gap. The hinge may have pulled loose by flexing of the lid when using only one hand at the lid corners and is a major repair job to have that fixed (not DIY).

  • AyushSah
    AyushSah Member Posts: 5 New User

    it is acer swift go 14 SFG14-73.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,486 Pathfinder

    @AyushSah

    Over time the lubrication in the hinge dried up and became stiff overtime.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • billsey
    billsey ACE Posts: 34,672 Trailblazer

    That's actually pretty normal with laptop hinges. You could always open it up and lubricate the hinges to make it easier to move, but you run the risk of making it too easy, which makes it harder to keep it in place at the angle you prefer. Acer recommends opening it from the center at all times, so there's not undue strain on either of the hinges, because if they have too much strain the hinges will tend to pull loose from the case.

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