Acer predator Helios Neo16-Beeping issue in Laptop, how to fix the issue?

Ash1318
Ash1318 Member Posts: 2 New User
edited December 21 in Predator Laptops

@Serros I am facing with the same beeping issues on my Acer predator Helios neo16 if you have found a solution to the problem kindly, please help me too
Thanks.

[Edited the thread to add model name and issue detail to the title]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,487 Trailblazer
    edited December 21

    There are no beeping sound error codes for these laptops in their service guides, so any beeping could come from your laptops having all sorts of faults. If your Predator Helios is a Neo16-72 model and its still under warranty send the laptop to Acer tech support asap in your country, don't open the laptop or try to fix this laptop yourself, as these laptops parts are very expensive and if you need a new mainboard, you might as well look for another new Neo 16 laptop as its going to cost you allot of money.

    My advice to you is this, send your laptop to Acer tech support if its still under warranty, if your laptops out of warranty and its the PHN16-71 then you have either a ram, SSD or cpu/gpu problem or if you are lucky its a software problem. Make sure that the laptops bios and all firmware is up to date, Win-11 is up to the 24H2 OS build 26100.2605 as this will make sure that your software is not the issues(s) that you have, otherwise its a hardware problem and if its the laptop doesn't boot it could be its main power rail or the cpu or gpu that have shorted out, so get the laptop diagnosed by an experienced technician. Good luck and hope this helps you out.

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  • Axxo
    Axxo Member, Ally Posts: 925

    It might be a faulty hard drive. Also if you know how to open your computer just open it, and take out the ram memories and put again in their places. that's all.

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