My acer EI242QR P backlight started dimming. Is it possible to fix myself?

YusufRosli
YusufRosli Member Posts: 2 New User
edited December 16 in Monitors

This is how it looks. I can still see the screen display is still working, just the light is dimmed.

[Edited the topic title to include the topic issue.]

Best Answer

  • billsey
    billsey ACE Posts: 34,536 Trailblazer
    Answer ✓

    Needless to say, nothing to do with a laptop… :) That is likely a hardware issue with the monitor, but you can verify by seeing if it still shows up within the splash screen with the computer disconnected. The LED backlights are bonded in with the rest of the display, so a repair requires replacing the LCD itself. Which EI242QR model is it? There should be more letters after the R.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • tech_saavy
    tech_saavy Member Posts: 5 New User

    Ah, I see! If your Acer laptop's screen display is still working but appears dimmed or faint, this could be caused by several potential issues, ranging from a simple brightness setting to more complex hardware problems. Here's a structured way to troubleshoot this problem:

    1. Check the Brightness Settings

    The most common cause of a dim display is simply the brightness setting being turned down. Here’s how you can check:

    • Use the Keyboard Function Keys: Most Acer laptops have dedicated keys to adjust brightness (usually Fn + Up/Down Arrow or a key with a sun icon). Try increasing the brightness with these keys and see if that makes a difference.
    • Adjust via Windows Settings:
      • Right-click on the Start menu and choose Settings.
      • Go to SystemDisplay.
      • Under Brightness and color, use the slider to adjust the brightness.
    • Check Battery Saver: If your laptop is running on battery, it might automatically reduce the screen brightness to conserve power. Disable Battery Saver by:
      • Clicking the battery icon in the taskbar and turning off Battery Saver.

    2. Check the Power Settings

    There are specific power settings that can dim the screen to save power, especially if the laptop is plugged in or running on battery.

    • Go to Control PanelPower Options.
    • Check your Power Plan settings (usually set to Balanced or Power Saver).
    • Click on Change plan settingsChange advanced power settings.
    • Under Display, ensure that the Dim display or Turn off display settings aren’t set to too low a value for your preference.

    3. Check the Screen Brightness in the BIOS

    Sometimes the display settings might be controlled at the BIOS/UEFI level. To check if something is set incorrectly there:

    • Restart your laptop and press the appropriate key to enter BIOS/UEFI (usually F2, Delete, or Esc right after turning on).
    • Look for any display or power management settings related to brightness or backlight control.
    • Make sure there’s nothing in the BIOS that could be dimming the display unintentionally.

    4. Update or Reinstall Graphics Drivers

    Dim screens can also be caused by driver issues. To resolve this:

    • Update Graphics Drivers:
      • Right-click the Start buttonDevice ManagerDisplay Adapters.
      • Right-click on your display adapter (likely an Intel, NVIDIA, or AMD graphics card) and select Update driver.
      • Choose Search automatically for updated driver software.
    • Reinstall Graphics Drivers:
      • If updating the driver doesn’t work, try uninstalling and reinstalling it.
      • In Device Manager, right-click the display adapter → Uninstall device → restart the laptop.
      • Windows should automatically reinstall the graphics driver after rebooting.

    5. Adjust the Inverter or Backlight (Hardware Issue)

    If the screen is still dim and none of the software solutions work, the issue might be hardware-related—either with the inverter or the backlight. The inverter is responsible for powering the display's backlight, and if it fails, the screen can appear very dim or even blank.

    • Check for External Displays: Connect your laptop to an external monitor or TV via HDMI. If the external display works fine, but your laptop’s screen is still dim, it's likely a hardware issue with the laptop’s screen or backlight.
    • Possible Solution: If you're comfortable with hardware repairs (or with professional help), replacing the inverter or screen backlight might fix the issue. However, this can be more complex, and you may want to consult a technician for assistance if you’re not familiar with laptop repairs.

    6. Check the Ambient Light Sensor (Adaptive Brightness)

    Some laptops come with an ambient light sensor that adjusts the screen brightness based on the lighting conditions around you. If it’s malfunctioning or overly sensitive, it could cause your screen to dim unexpectedly.

    • Disable Adaptive Brightness:
      • Open SettingsSystemDisplay.
      • Scroll down to Brightness and color.
      • Look for an option related to Change brightness automatically when lighting changes and disable it if it’s enabled.

    7. Perform a Hard Reset

    A hard reset can sometimes resolve issues with laptop hardware, including display problems:

    • Power off your laptop.
    • Disconnect the power adapter and remove the battery (if removable).
    • Press and hold the Power button for 30 seconds to drain any residual power.
    • Reconnect the battery and power adapter, then try turning it on again.

    8. Check for Physical Screen Issues

    Finally, if your screen remains dim despite everything, it could be a sign of a physical issue such as:

    • Loose display cable: If the internal cable connecting the display to the motherboard is loose or damaged, it can cause display issues.
    • Faulty screen or backlight: The screen’s backlight could be failing, especially if you notice flickering or a very faint image when viewed under bright light.

    In this case, you may need professional repair or replacement of the screen components.

    Summary Checklist:

    1. Adjust the brightness via keyboard or Windows settings.
    2. Check power settings for automatic dimming.
    3. Update or reinstall graphics drivers.
    4. Inspect BIOS settings for display or power management settings.
    5. Test with an external monitor to check for a hardware issue.
    6. Disable adaptive brightness or light sensor settings.
    7. Perform a hard reset by disconnecting the battery and adapter.
    8. If all else fails, consider professional repair if it seems to be a hardware issue with the screen or backlight.

    Let me know how it goes, or if you need any further help!

  • billsey
    billsey ACE Posts: 34,536 Trailblazer
    Answer ✓

    Needless to say, nothing to do with a laptop… :) That is likely a hardware issue with the monitor, but you can verify by seeing if it still shows up within the splash screen with the computer disconnected. The LED backlights are bonded in with the rest of the display, so a repair requires replacing the LCD itself. Which EI242QR model is it? There should be more letters after the R.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • YusufRosli
    YusufRosli Member Posts: 2 New User
  • billsey
    billsey ACE Posts: 34,536 Trailblazer

    If you disconnect the computer, do you still see the issue when the splash screen shows up as you turn the monitor on? How about when you bring up the on screen menus? If it's visible in either of those we know for sure it's not just an issue with the video signal, it's the actual backlight that is failing. The repair require a replacement panel, which is not an inexpensive fix…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.