Regarding Acer Aspire 7 Model Number: A715-51G Update warranty

DrMahmoud96
DrMahmoud96 Member Posts: 2 New User
edited December 16 in Aspire Laptops

I purchased an Acer Aspire 7 laptop from Amazon and I want to update its warranty information.

Purchase date: 22-Nov-2024

Model Number: A715-51G

[Edited the topic title to include model number and to hide sensitive information]

Answers

  • JackE
    JackE ACE Posts: 45,089 Trailblazer

    أين قمت بإدخال معلومات الضمان الأصلية التي تريد تحديثها؟

    Where did you enter your original warranty information that you want to update?

    Jack E/NJ

  • DrMahmoud96
    DrMahmoud96 Member Posts: 2 New User

    When I registered my device on my Acer account, I found that its warranty expired in October 2024, and I bought the device in November 2024.

  • JackE
    JackE ACE Posts: 45,089 Trailblazer

    That means it was previously registered & returned by some other customer or the Amazon vendor itself. So you should ask Amazon for help since their vendor, not Acer, caused this discrepancy.

    Jack E/NJ