Having problem in acer Laptop. laptop for more than 1 hour it's sparks and automatically restart

RobertoRomero23
RobertoRomero23 Member Posts: 1 New User
edited December 12 in Welcome Forum
I am having a problem in my laptop. when I use my laptop for more than 1 hour it's sparks and automatically restart. I can do each and everything even re install windows multiple times or even check acer community but did'nt find any solution. 
Kindly give me the solution so that i can setup or use my laptop properly. i am waiting for your response.
Thanks & Regards
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[Edited the thread to add issue detail]

Answers

  • Jose-Acer
    Jose-Acer Administrator Posts: 1,357 Community Administrator

    Hello @RobertoRomero23 ,

    I'm sorry to hear about the issues you're experiencing with your laptop. It sounds like this is a hardware problem. To get the best possible assistance, I recommend contacting our support team directly. You can reach them here: https://www.acer.com/us-en/languages .

    1. Select your country.
    2. Click on Support.
    3. Click on Contact Acer.

    They will be able to provide you with guidance regarding this issue.