Aspire V5-552P-X440 Random Freezing

ChoboKing
ChoboKing Member Posts: 1 New User

Hi everyone,

I recently purchased a new Acer Aspire V5-552-X440 laptop (about a week ago). I don't understand why it randomly freezes when I use it. Is anyone else having the same experience? I only use it to type notes in class, occassionally play games on Steam, and surf via Chrome. I hope someone may have a solution for this! Thanks!

Answers

  • jacobz06
    jacobz06 Member Posts: 7 New User

    I have an Aspire V5-552P-8646 with the exact same problem.  I have filed a malfunction support with ACER tech support.

  • jacobz06
    jacobz06 Member Posts: 7 New User

    Well, Acer Tech Support provided a suggestion; refresh Windows 8.  This means I needed to reinstall all new applications, meaning I wasted 3 days of work.  Thanks ACER, for such a crappy quality assurance program.  This is obviously a wide spread problem.

  • jacobz06
    jacobz06 Member Posts: 7 New User

    Actually, Refreshing the system worked for 2 days and then the freezing returned.  I'm tempted to return this machine for a refund.

  • jacobz06
    jacobz06 Member Posts: 7 New User
    Returned machine to retailer for a replacement. Another 2 days of installs but no freezes so far.
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