Aspire E17 E5-772G-57R-Games flickering with pixels on Geforce940M GPU but works fine with Intel GPU

mnttt
mnttt Member Posts: 6 New User
edited December 12 in Aspire Laptops

When i turn on any game it starts flickering with pixels as seen on the image. I have updated reinstalled and updated drivers (GeForce 940M). If i disable this GPU and let games run on default intel, than it works. I suspect its more of a software issue than a hardware, since this laptop has only been used to watch movies and use the browser, so there should not have been any serious use of GPU. Any suggestions?

[Edited the topic title to include model number]

Answers

  • JackE
    JackE ACE Posts: 45,098 Trailblazer

    > Any suggestions?

    Might help if you could reveal model number and Windows version. For example, A515-51G? Win10?

    Jack E/NJ

  • mnttt
    mnttt Member Posts: 6 New User

    Aspire E17 E5-772G-57RD
    win 10

  • JackE
    JackE ACE Posts: 45,098 Trailblazer

    Press WIN+R. Enter 'msinfo32'. What is BIOS version/date in right pane?

    Jack E/NJ

  • mnttt
    mnttt Member Posts: 6 New User

    Insyde Corp. V1.06, 18/06/2015

  • mnttt
    mnttt Member Posts: 6 New User
    edited December 12

    I tried updating bios. So i went to acer website under Drivers and Manuals to indentify my acer device. After entering serial number or SNID it says it was not found. I used serial number detection utility to be sure i did no mistake, Is there another way to update bios?

    [Edited the content to hide sensitive information]

  • JackE
    JackE ACE Posts: 45,098 Trailblazer

    Enter "E5-772G" instead of SNID.

    Jack E/NJ

  • mnttt
    mnttt Member Posts: 6 New User

    I have successfully updated my bios to the latest version but the problem still persists. Could it be that the latest nvidia drivers do not work? Maybe i should downgrade to old drivers?

  • JackE
    JackE ACE Posts: 45,098 Trailblazer

    Yes, the proprietary ACER nvidia VGA drivers from Acer downloads for the proprietary Acer mainboard should be used, not the generic nvidia drivers. Just because a driver might have a newer date stamp doesn't mean it should be applied if there are no issues with the older driver.

    Jack E/NJ

  • mnttt
    mnttt Member Posts: 6 New User

    On acer drivers page i entered E5-772g and downloaded VGA nvidia drivers. Extracted the folder and ran setup. "This graphic driver could not find compatible graphic hardware" (as seen on image)

  • JackE
    JackE ACE Posts: 45,098 Trailblazer

    Post a screenshot of Device Manager as it opens. Don't manually expand any Device Manager folders.

    Jack E/NJ