Swift 3 314-54 When I close the lid it will not start black screen, have to do a forced shut down.

cecil65
cecil65 Member Posts: 3 New User
edited December 11 in Swift and Spin Series

HELLO, I have a 314-54, seems like there are power options missing or not available. when i close the lid it will not start black screen, i have to do a forced shut down and reboot. there's nothing in power options about what opening the lid does. I have watched videos seems i don't have the same options. I would like to just close the lid and when i open it just turn on.

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,120 Trailblazer
    edited December 11

    Hi, check if your BIOS version is 1.18 dated 2021/10/28 and upgrade to Windows11 23H2. Uninstall Fast Startup and Hibernate in "Change what closing the lid does" and in "Change settings currently unavailable". Reset BIOS with F9 in BIOS and save changes on Exit BIOS, reset your power plan to factory default in "Edit Power Plan". Check the condition of the battery, it may need to be replaced after 6 years. If you forced shutdown by pressing the power button >5 seconds, there may be corrupted system files that are not always refreshed in W10. Go Online and open the command prompt as administrator, paste this line: Dism.exe /online /cleanup-image /restorehealth and press Enter, then paste this: SFC /scannow and press Enter. That should complete with "….did not find any integrity violations", repeat the command till you see that.

  • cecil65
    cecil65 Member Posts: 3 New User

    Hello, says version v1.17

  • cecil65
    cecil65 Member Posts: 3 New User

    these are the


    Fixes arbitrary code execution vulnerability in SMM (System Management Mode)

    Acer

    2021/10/28

    1.18

    6.22 MB

    Download

    BIOS

    Updates KBC version.

    Acer

    2021/05/03

    1.17

    6.22 MB

    Download

    BIOS

    Optimizes PCIe settings

    Acer

    2019/06/24

    1.16

    6.21 MB

    Download

    BIOS

    Fixes BIOS Setup Utility and optimizes memory settings

    Acer

    2019/06/18

    1.15

    6.21 MB

    Download

    BIOS

    Optimizes BIOS setting for Optane system

    Acer

    2019/04/17

    1.14

    6.21 MB

    Download

    BIOS

    Updates Intel microcode, Insyde kernel/feature code, brightness table and KBC version

    Acer

    2018/10/23

    1.09

    6.21 MB

    Download

    BIOS

    Supports Windows 10 S-Mode and updates KBC version

    Acer

    2018/06/28

    1.07

    6.19 MB

    Download

    BIOS

    Updates Intel ME settings

    Acer

    2018/05/25

    1.06

    6.19 MB

    Download

    BIOS

    Updates DMIC audio geometry, RAID driver and KBC version

    Acer

    2018/04/20

    1.04

    6.17 MB

    bios updates what should i update.

  • billsey
    billsey ACE Posts: 34,645 Trailblazer
    edited December 12

    The BIOS version isn't likely to fix it. The latest BIOS for your SF314-54 is 1.18, which is just a security update, not a function update. More likely your system is set to sleep when you close the lid, and one of your apps breaks in sleep mode. To change the behavior hit your Windows key then type "lid" and select the resulting "Change what closing the lid does" option. Try setting it to hibernate instead of sleep (you may have to enable the hibernate option) and see if that clears the issue up. If it does then we need to figure out which app is causing the issue.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.