my device name is LAPTOP-SEKPPDQ5 ph315-53. My device battery is not supporting I need to plug into the charger every time when I need to work on laptop. I want to know about which brand battery is installed in it, or which brand battery is supporting my laptop.
[Edited the thread to add model name and issue detail to the title]
Hi, this model is from January 2021 and it is possible that after 3.5 years the battery needs to be replaced, Acer recommends battery models AP18E7M and AP18E8M, Voltage: 15.4V; Capacity: 58.75Wh/3815mAh; Cells: 4 cells. This is a compatible battery: Laptop Battery For Acer Predator Helios 300 PH315-53-527E 53M7 53KP 5462 5634 58U0 70A9 70QE AP18E7M 15.4V 3815mAh 58.75Wh New - AliExpress 7
Please check below troubleshooting steps:-
https://pcoutlet.com/systems/laptops/why-does-my-laptop-computer-only-work-when-plugged-in#:~:text=The%20most%20common%20culprit%20is,if%20that%20solves%20the%20issue.
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