Acer Aspire Go 15 Slim Laptop [ monitor will not turn on ] [ charging light is orange ]

ZolardaWanderer
ZolardaWanderer Member Posts: 2 New User
  • booting into bios
  • pinhole can not be found
  • currently trying to unplug and replug the battery
  • new laptop… battery should be fine

as the question says monitor wont turn on even alittle, fairly new laptop. charging light is orange. we cant find the pin hole. thank you!

Answers

  • ZolardaWanderer
    ZolardaWanderer Member Posts: 2 New User

    booting into bios didt work! didnt finish my sentence sorry

  • StevenGen
    StevenGen ACE Posts: 12,517 Trailblazer

    What is your 2024 Swift go model number? As most of the 2024 model Acer Swift Go should a battery reset pinhole, otherwise press the power button for 10 seconds as that should do a soft reset of the battery, otherwise send the laptop to Acer Tech Support in your country and don't open the laptop as it will void your warranty. Your laptop probably has a frozen EC, Chipset chip or a bios issue that needs a hard reset to unfreeze/reset the laptop or and if not its got a main power rail fault that a new laptop should not have and will need Acer to fix.

    To do a hard rest you need to open the back lid and take the battery out and the bios battery, but these Swift laptops are hard to open as and if you try to without the right prying tools, then there is a chance that you will scratch the case by trying to open the bottom lid, so be warned, as I've got a Swift SFX14-51G and I've opened my Swift and it was a very hard and tedious job, as you need special plastic prying tools to open these laptops, do not use anything metal. to open the back lid. Good luck and hope this helps you out.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍