When I use the google Meet and active the camera it does'nt work.

Lucianabr
Lucianabr Member Posts: 1 Newbie
edited November 27 in Aspire Laptops

When I use the google Meet and active the camera it does'nt work.

Connecting the USB camera, the same doesn't work too.

Can you help me?

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,650 Trailblazer

    Hi, check if the Camera is turned on and if Edge or your other browsers have access to it:

    If you have an older legacy laptop and upgraded to Windows10/11 the integrated camera may not be detected, and you will have to replace the webcam (not an expensive item).

  • Axxo
    Axxo Member, Ally Posts: 860

    Here's the steps you can try.

    -Press Windows key + X
    -Go to Settings
    -Click Apps then Apps and Features
    -Look for the Camera App and click it
    -Click Advance Options
    -Scroll down and Reset the camera.

    Allow apps to access the camera.
    Go to Start > Settings > Privacy > Camera.

    Choose your preferred setting for Allow apps to access your camera.

    Under Choose which apps can access your camera, turn the individual settings for apps On or Off.

    Reset the browser you are using and install any available updates of the browser you are using.

    Restart your computer and test the camera in Google meet.

    If issue persist, let's download the updated driver

    Here's the steps you can try.
    -Press Windows key + X
    -Go to Device Manager
    -Expand the Camera or Imaging Device
    -Look for Camera driver that was installed
    -Right click and Uninstall

    Once uninstalled go to acer drivers page and detect your computer model and download and install the Camera driver.

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  • Diya1811
    Diya1811 Member Posts: 155 Skilled Fixer WiFi Icon
    edited November 28

    @Lucianabr

    First, check that Google Meet has permission to access your camera by going to your browser settings. Ensure Google Meet is allowed to use your camera. Next, test your camera in other applications like the Camera app on Windows or FaceTime on macOS. This can help determine if the issue is specific to Google Meet. Make sure your browser is up to date, as sometimes updating the browser can resolve camera issues. Restarting your computer can also sometimes fix camera problems. If you're using an external USB camera, try plugging it into a different USB port and ensure the camera is properly connected and turned on. Also, close any other applications that might be using the camera, as having multiple apps access the camera can cause conflicts.

    Click on "Yes" if it answers your question or Click on "Like" if you find my answer useful