Is Acer going to support Linux Vendor Firmware Service soon?

Lyubomir
Lyubomir Member Posts: 8

Tinkerer
edited October 2020 in Linux
Hello, i would like to ask if Acer is going to support the Linux Vendor Firmware Service (https://fwupd.org/ ) soon? My UEFI is not receiving any kinds of updates and is most certainly outdated.


Answers

  • batmalin
    batmalin Member Posts: 4,231 Guru
    They don't care about Linux, so most probably no.
    Please click "Yes" if I have answered your question.
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  • Lyubomir
    Lyubomir Member Posts: 8

    Tinkerer
    batmalin said:
    They don't care about Linux, so most probably no.

    Well, i don't think it's THAT much work to do. The same files can be distributed through LVFS just like via Windows Update. Do you have an idea where i can message this proposal?
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Acer official support - https://www.acer.com/worldwide/support/ choose your country and write them a mail.

    Please click "Yes" if I have answered your question.
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  • Lyubomir
    Lyubomir Member Posts: 8

    Tinkerer
    Done, will write here once i get a reply.
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Great mate, good luck!
    Please click "Yes" if I have answered your question.
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  • LiveWires
    LiveWires Member Posts: 20 Troubleshooter
    I'm currently having a discussion in regards about Linux on ACER. ACER has just closed off an unsolved issue in regards to using Linux on an ACER device as you would more likely see in the forums.
    But in regards to your question, ACER appears it wishes to have no relation with any with opensource operating systems of any sort, as I am currently aware of.
  • Lyubomir
    Lyubomir Member Posts: 8

    Tinkerer
    I've forgotten to reply what the reply was. But they said something among the lines that they were evaluating and would soon support. Generally positive reply.
  • LiveWires
    LiveWires Member Posts: 20 Troubleshooter
    Lyubomir said:
    I've forgotten to reply what the reply was. But they said something among the lines that they were evaluating and would soon support. Generally positive reply.
    Well that's good news.
  • Lyubomir
    Lyubomir Member Posts: 8

    Tinkerer
    Seems like it was a lie. Still no updates. So i'm leaving Acer and i kindly suggest you also to do so. Unless you want Windows.
  • Species8472
    Species8472 Member Posts: 7 New User

    I opened a topic regarding Linux Vendor Firmware Service and was instantly banned. Not sure whether those two are related.

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    They will only do something like that for units that ship with Linux installed, and then only for that flavor. The testing requirements before something like that could be released are extensive and costly. They leave it up to Linux developers to deal with it, just as they leave the updates via Windows update to Microsoft.

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  • Species8472
    Species8472 Member Posts: 7 New User

    Why would distribution of a UEFI via a method tested on 110 million devices still require extensive testing? My understanding is that installing Windows, then installing a BIOS update and then installing Linux is equivalent to using fwupd on Linux. How is any part of the installation via fwupd vendor or Linux specific?

    For actual drivers, one could argue that it would also be non-trivial to guarantee support, but I don't see why that would be the case for a BIOS/UEFI.

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    In order to make it so BIOS updates generate as few service requests as possible, they tend to do them via a Windows application, not something that takes much manual intervention by the user. Those Windows applications, obviously, aren't designed to run in a Linux environment. An astute user might be able to extract the firmware image from the installer and then use that to do manual updates from Linux, but Acer isn't going to want to be holding someone's hand while they do that process…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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