A315-58 has only 1366x768 screen resolution though it has FullHD1080 sticker at the left bott.of scr

comzee
comzee Member Posts: 6 New User
edited November 21 in Aspire Laptops

I bought this from a friend because he upgraded the RAM to 12GB. However, I noticed that the maximum screen resolution is only 1366x768 though it has Full HD 1080 sticker at the left bottom part of the screen. Is it possible that the screen has repaired or changed? Thanks!

[Edited the thread to add model name and issue detail to the title]

Answers

  • Joe_Kingsley
    Joe_Kingsley Ally Posts: 127

    Hi @comzee

    The resolution of the screen is not dependent on the RAM size, Please share the exact model number of your laptop and the screen shot of the device manager with your display adapter settings.

    The Specifications may vary depending on model and/or region..

    https://www.acer.com/gb-en/laptops/aspire/aspire-3-intel/pdp/NX.AT0EK.002

    The correct resolution and refresh rate should be detected automatically. If necessary, change the display settings used by the computer.

    Note: To access the display controls, right-click anywhere on the desktop and select Display settings. Or you can. Move your cursor to the lower left-hand corner of thescreen and type 'Resolution' in the text box to display the results; select Change the resolution of the display. Alternatively, you can also right-click anywhere on the desktop and select Display settings >Display.

    Could you please share the details.

  • comzee
    comzee Member Posts: 6 New User
    Screenshot 2024-11-22 001802.png
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    I don't know is the exact model of the laptop. It only shows Aspire A315-58. Here are some screenshots. Thanks!

  • comzee
    comzee Member Posts: 6 New User

    I saw the model number at the back of the laptop and it's A315-58-39WW

  • Joe_Kingsley
    Joe_Kingsley Ally Posts: 127

    Hi @comzee

    The current resolution rate is detected as "1366x768x60Hz" - Could you please right-click anywhere on the desktop and select Display settings >Display. and check whether you can see the list of display settings and whether you are able to change the modes of display settings to lower to higher, if not uninstall the driver and do a restart, the operating system should detect the display drivers automatically and get it installed, if not please download the latest drivers from the Acer website below and try updating it and try again:

    https://www.acer.com/in-en/support/product-support/Aspire_A315-58/downloads?suggest=A315-58-3;1

    After updating and trying the above steps Could you please share the details again.

  • comzee
    comzee Member Posts: 6 New User

    Thanks for your reply. I did uninstall the display adapter driver and restart the laptop. Still, I only get this recommended resolution.

    image.png

  • comzee
    comzee Member Posts: 6 New User

    Also, there is no latest driver available for the display adapters from the provided link.

  • comzee
    comzee Member Posts: 6 New User

    I found the latest graphic driver from intel and installed it. This is what I got. Still, the display resolution is 1366x768.

    image.png

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