my touchpad getting updating but its takes more time is this fine on SFG14-73T

anandraw2807
anandraw2807 Member Posts: 3 New User
edited November 20 in Swift and Spin Series

touchpad getting updated continuously so how many time its takes

[Edited the thread to add model name to the title]

Answers

  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    What computer do you have? Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx. Which OS is installed? Is the touchpad update coming from Windows update or did you manually download the drivers?

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  • anandraw2807
    anandraw2807 Member Posts: 3 New User
    edited November 20

    NXKSMSI002XXXX. OS-Windows i am not manually downloading anything. and also my media controls on touchpad is not working only volume related are working.

    [Edited the content to hide sensitive information]

  • anandraw2807
    anandraw2807 Member Posts: 3 New User

    i saw media control problem in every swift SFG14-73T model i think this is fault in acer

  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    OK, that is an India model of the SFG14-73T. When the media controls are highlighted on the touchpad you can swipe over the bottom to enable or disable them. Any chance they are just turned off there? I'm guessing your Windows version is Windows 11 Home, is it running 23H2 or 24H2? There are two different touchpad hardware versions used on those models. Do you have the Synaptics or the PixArt? What is the driver version for your touchpad?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.