A314-36m-Query about battery and charging process is much slower than usual, for 3 hours 15% only ch

KingBeoulve
KingBeoulve Member Posts: 5 New User
edited November 18 in Aspire Laptops

my laptop is Aspire a314-36m, lately the charging process is much slower than usual, this morning i plug it in for like 3 hours and it only charged 15% from 40% to 55%, is there any way to check why it happened? should i check my battery health and how i do it?

[Edited the thread to add model name and issue detail to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,436 Trailblazer
    https://community.acer.com/en/discussion/716046/about-battery-and-charging

    Hi, are you using the barrel plug power adapter or a universal USB-C phone/tablet charger? Check if your BIOS is up to date with last month released version 1.15 of 2024/10/15 and Windows11 23H2 is updated to build 22631.4460.

  • KingBeoulve
    KingBeoulve Member Posts: 5 New User

    im using the barrel plug power adaptor, and yes i have updated my os build to 22631.4460 but i dont think i have updated my bios since i put a lock on it and totally forgot the password, do i need to unlock it or i could just straight up update it?

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