Acer Aspire 5- Charging Issue- it charges for 10 seconds, then disconnects and reconnects in a loop

I recently bought an Acer Aspire 5, but I'm experiencing a charging issue. When the laptop is turned on, plugging in the charger causes it to charge for 10 seconds, then disconnects and reconnects in a loop. However, when the laptop is turned off or fully charged (100%), it charges without any issues.

Steps I’ve Tried:

Uninstalled the battery devices from Device Manager.
Updated drivers.
Shut down the laptop, then held the power button for 1 minute.
Checked the charging port for any loose connections (there are no issues since it charges fine when the laptop is off).

Laptop Specifications:
Acer Aspire 5, 13th Gen Intel Core i5 1335U, RTX 2050, 4GB-8GB RAM, 512GB SSD, 14" display, Windows 11.

[Edited the topic title to include the topic issue.]

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Puraw

https://community.acer.com/en/discussion/715988/acer-aspire-5-charging-issue-it-charges-for-10-seconds-then-disconnects-and-reconnects-in-a-loop

I believe your laptop model is Acer Aspire 5 A514-56M? Check your BIOS version if that is 1.53 from 2023/10/30. And update Windows11 23H2 to build: 22631.4460 (12 November 2024). Reset Power Plan to factory default in "Edit Power Plan" and uninstall the battery drivers on this picture in Device Manager, just reboot.

umutkalayci

Sir my laptop model is Acer Aspire 5 A514-56GM. BIOS version is 1.51 (I downloaded on acer website, it is latest version). Windows version is already like you said (Windows11 23H2 to build: 22631.4460). I have tried resetting the battery and uninstalling the driver several times.
But it didn't work :'(