Predator Helios PH16-Left side of galaxy buds3 pro doesn't work with Acer laptop.

Dinesh218
Dinesh218 Member Posts: 1 New User
edited 9:16AM in Predator Laptops

I've recently purchased Acer predator Helios 16 neo laptop and whenever I try to connect my galaxy buds 3 pro with them left side of the earbuds doesn't work. The issue happens with this laptop and buds only. My older laptop and buds work fine with either of the things.

[Edited the thread to add model name and issue detail to the title]

Answers

  • Robert344Humphries
    Robert344Humphries Member Posts: 1 New User

    I'm sorry to hear about the issue with your Galaxy Buds 3 Pro on your new Acer Predator Helios 16 Neo laptop. Since the problem only occurs with this specific combination, it might be a compatibility issue. Try updating your laptop's Bluetooth drivers and firmware, restarting both devices, forgetting the buds in your laptop's Bluetooth settings and reconnecting them, and checking for any software updates for your Galaxy Buds 3 Pro.