New acer swift go 14 ai with high WMI provider host CPU usage, how do I fix this issue?

zanyclown
zanyclown Member Posts: 3 New User
edited November 2024 in Swift and Spin Series

I recently bought an acer swift go 14 laptop (a week ago) and I have noticed that it is using a lot of the CPU through the WMI provider host (30% constantly) so I looked up the error through the event viewer and used the PID on task manager to find a program called PXIOSD.exe to be running in the background. I have searched about this program and I'm not quite sure what it is. So how do I fix this issue?

[Edited the topic title to include the topic issue.]

Best Answer

  • billsey
    billsey ACE Posts: 35,989 Trailblazer
    Answer ✓

    In System32 typically means it's part of the OS so should be safe as you say. CPU usage doesn't affect longevity but can mean other tasks could run slower.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • billsey
    billsey ACE Posts: 35,989 Trailblazer

    Where does PXIOSD.exe reside on your computer? It might be one of the utilities that are pre-installed on the newer computers, or one of the trial products. There should be a hint in the file location though…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • zanyclown
    zanyclown Member Posts: 3 New User

    Hi billseye thank you for you reply, I have discovered that it is located in my system, and I no longer suffer from this problem after a restart. I have later observed that another service called PxiTpservice is consuming 10% of my CPU at all times nearly, and I would like to know what this service does and if it would pose issues if i disable it. Or what i should be doing in general..

    Thank you

  • billsey
    billsey ACE Posts: 35,989 Trailblazer

    Both of those are part of the same software package, but without knowing which software package it is we can't help much more. Pixart is likely the module, but who is using the module is unknown without seeing where those files are located.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • zanyclown
    zanyclown Member Posts: 3 New User

    I checked the file location, and it is located in System32, meaing that it is safe. Though will the constant cpu usage affect my laptop negatively in the arising future.

  • billsey
    billsey ACE Posts: 35,989 Trailblazer
    Answer ✓

    In System32 typically means it's part of the OS so should be safe as you say. CPU usage doesn't affect longevity but can mean other tasks could run slower.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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