Acer A325-42 runs way too hot and drivers not available!

abhi9044
abhi9044 Member Posts: 4 New User
edited November 7 in Aspire Laptops

I purchased a Acer A325-42 (AMD R5 7430u 16GB) and I'm noticing that the laptop is running very hot. Idle temps are fine, but it randomly shoots up to 96°c just after starting the laptop.

Even under very light load conditions, the CPU keeps spiking up to 82°C. Opening chrome or firefox from idle spikes the temp to 75-90°C. Anyone else facing this issue?

The fan is always audible. The laptop only seems to be stable when at idle.

PS- I'm not using the laptop on bed. It's placed properly on a flat table.

Also the drivers for this specific laptop are not available. Searching for this specific models drivers returns nothing.

CPU Temp.jpg

I'm also posting a video.

https://www.youtube.com/watch?v=Zrqgo_8fK0M

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 7,785 Pathfinder
    edited October 20
    https://community.acer.com/en/discussion/714412/acer-a325-42-runs-way-too-hot-and-drivers-not-available

    Make sure your gpu driver is updated. Go through below link and install latest and software use for your gpu:

    https://www.amd.com/en/support/download/drivers.html

    I recommend using DDU Uninstaller first to clean uninstall your current gpu driver and then install new one. For that you can check step no. 8 in below link I shared-

    Windows 10/11 optimization guide for gaming — Acer Community

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • spacewear
    spacewear Member Posts: 7

    Tinkerer

    i also have same model mine doesn't go above 50*C in idle and 85 in max load and i think its showing wrong tempratures i seen your uploaded video it shows gpu temp 55 and cpu temp is always +- 5 of it so it should be 60

  • abhi9044
    abhi9044 Member Posts: 4 New User
    https://community.acer.com/en/discussion/comment/1304315#Comment_1304315

    Brother can you please tell me if you use the laptop plugged in or on battery?

    I've noticed that on battery and performance selected as Balanced mine behaves similarly. But I tend to keep my system plugged in all the time, thus i believe mine system enables AMD PBO, leading to these temperatures.

    https://community.amd.com/t5/gaming/ryzen-7000-series-processors-let-s-talk-about-power-temperature/ba-p/554629

    I've disabled overclocking from the bios and now my system is running much cooler, even when plugged in. Max temperatures now reach 83°C when gaming and under load.

    Performance wise, it hasn't made any significant impact on my day to day activities such as Web browsing and watching videos.

    In Gaming though, performance hit is very evident. In CS:GO where I was getting 80fps before turning off the overclock, after turning it off I'm getting around 50-58, and the frame drops to 20 fps sometimes as well. So if you are an occasional gamer, I would advise you to turn on the core boost from bios and then proceed to games.

    I would request you to provide me with the temperature details when plugged in and if possible with core boost enabled. If mine are abnormal, I think I would need to return my laptop.

  • Tarun0737
    Tarun0737 Member Posts: 11

    Tinkerer

    I am facing exactly the same issue, the cooling is very bad . You open brower or load a video and the cpu shoots to 90°C and fan runs 100% which is very irritating moreover we can't adjust fan rpm.

    This laptop is pathetic

  • Axxo
    Axxo Member, Ally Posts: 831

    Overheating can be caused by poor ventilation, dust buildup, or failing cooling fans. Prevention: Ensure that your computer is well-ventilated, regularly clean the dust from your components, and check that all cooling fans are functioning correctly. To help reduce the temperature, you can place the Laptop on a hard, flat surface, clean the air vents and fans, adjust power settings, use a cooling pad, or turn off the Laptop when not in use. If necessary, monitoring the temperature and consulting a professional is also recommended.

    Get a powerful 5-fan cooling pad the size of your laptop and reduce the Max. Processor Power state to 95% when on power. Also use Balanced Power Plan instead of Maximum Performance Power Plan. Up to 95°C. under heavy load no issues, the CPU can sustain 100°C.

    Disable NVIDIA/AMD Dedicated graphics card for a while and test your temps. Also boot in safe mode and open task manager with GPU ENABLED and see if you can check the temperature. If its hot, then graphics is the issue. Undervolting means to decrease power draw for better cooling and higher clocks of the cpu and can be done using Throttle stop.

    —————————————————-

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • abhi9044
    abhi9044 Member Posts: 4 New User
    edited November 7
    https://community.acer.com/en/discussion/comment/1307191#Comment_1307191

    This laptop is definitely not upto the mark. The build quality is absolutely trash, there creaking sounds whenever I close the laptop lid and open it.

    However, at 28K, I got the hardware, which otherwise would have costed me 37k+. Lenovo Thinkbook was the only other option wih all the same specs and was about 10K expensive. So I know that Acer had to cut too many corners with this laptop.

    As for the heating issue, I've sorted it by disabling Overboost/Overclocking in BIOS. Press Delete key continuously when booting to enter Bios. Then go to processor settings and into AMD CBS. In that you'll find a setting known as AMD Overclock/Overboost (I don't remember the exact name😅). Change it to Disabled and enjoy your machine. The performance difference is not that noticeable if don't do heavy tasks and the temperatures are much more stable and cooler.

    Do note that even if Overclock is disabled, even then, the fan sometimes randomly shoots up it's rpm (even though the temperature is around 50) and a few seconds later, it returns back to normal.

    Another thing, that i noticed was keeping the lid open at 130° helps a bit with temperatures too. But it's not much.

  • Tarun0737
    Tarun0737 Member Posts: 11

    Tinkerer
    https://community.acer.com/en/discussion/comment/1307351#Comment_1307351

    Hey buddy,

    Thank you for detailed revert, i definately agree with price point statement but you are very wrong for using it after disabling cpu boost from bio.. You are getting low level performance after doing so than what's the point of having mindset being owner of powerful machine when you won't be able to use at its potential ..

    It makes huge level of performance drop as i am using photoshop after disabling cpu boost , the whole laptop freezes from 20-30 seconds which never happend before.

    The bios cpu boost works same as using Windows 11 inbuilt "Energy Saver" mode , both are restricting core's clock speed under 2000-2400mhz .

    So in the end it makes more sense to buy better build quality laptop if we going to use this laptop with restricted performance.

  • abhi9044
    abhi9044 Member Posts: 4 New User
    https://community.acer.com/en/discussion/comment/1307426#Comment_1307426

    Since you are using Photoshop, it's best not to Disable overboost. In my case, I merely use it for browsing/YouTube videos. So the lack of performance is hardly evident to me.

    However, i did notice that while playing CS:GO, the FPS dropped to 40-50 vs 80+ with overboost.

    I think, Acer is somehow messing up the thermals on some of their current lineup. Swift Go owners too are reporting heating issues. The only solution for this problem, is to buy a cooling fan. Though it might not make much difference, it can surely help reduce temperatures to some extend.

    Do let me know, if a cooling pad/fan helps with the temperature issues.

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