Swift 3 SF314-44 had touch screen. If it is, it isn't working or isn't enabled.

Wilma
Wilma Member Posts: 4 New User
edited October 28 in Swift and Spin Series

I thought my new Swift 3 SF314-44 had touch screen. If it is, it isn't working or isn't enabled.

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Best Answer

  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    edited October 26 Answer ✓

    No touchscreen on that model:

    image.png

    You have to have the hardware for a touchscreen, and it's not there on your model series.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • Wilma
    Wilma Member Posts: 4 New User

    So if it isn't, can I download a driver to make it a touch screen?

  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    edited October 26 Answer ✓

    No touchscreen on that model:

    image.png

    You have to have the hardware for a touchscreen, and it's not there on your model series.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Wilma
    Wilma Member Posts: 4 New User

    Thanks Billsey - I'll survive!

  • Axxo
    Axxo Member, Ally Posts: 831

    If you're experiencing issues with the touch screen on your Acer Swift 3, and resetting the system sometimes resolves the problem temporarily, you may want to try the following steps to troubleshoot and fix the issue:

    1. Update Drivers:Ensure that you have the latest touch screen drivers installed. Visit Acer's official website or use the device manager to check for driver updates.
    2. Windows Update:Make sure your operating system is up to date. Windows updates can include fixes for various hardware issues.
    3. Calibrate Touch Screen:Windows has a touch screen calibration tool that may help. To calibrate your touch screen:
      • Open the Start menu and search for "Calibrate the screen for pen or touch input."
      • Follow the on-screen instructions to calibrate your touch screen.
    4. BIOS/UEFI Update:Check if there is a BIOS/UEFI update available for your laptop on Acer's support website. Sometimes, firmware updates can address hardware issues.
    5. Hardware Check:Run a hardware diagnostic check to identify any potential hardware problems. Acer might provide a diagnostic tool, or you can use third-party tools for this purpose.
    6. System File Checker (SFC):Run the System File Checker tool to scan and repair corrupted system files.
      • Open Command Prompt as an administrator.
      • Type sfc /scannow and press Enter.
    7. Check for Malware:Run a thorough antivirus and anti-malware scan to ensure that there are no malicious programs affecting your system.
    8. Check Power Settings:Sometimes, power settings can affect the touch screen. Go to Power Options and ensure that your power plan is not set to disable the touch screen to save power.
    9. Restore to a Previous State:If the issue started recently, you might consider restoring your system to a previous state using System Restore.
    10. Contact Acer Support:If none of the above solutions work, it's advisable to contact Acer support for assistance. There might be a hardware issue that requires professional attention.

    Before making any significant changes, ensure that you back up important data. If you are uncomfortable performing any of these steps, seek assistance from a knowledgeable friend or a professional technician.

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    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

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