My QG241Y Monitor has wierd horizontal lines on it

EntityWebber
EntityWebber Member Posts: 2 New User
in Monitors

Yesterday suddenly these lines appeared on my monitor, I have no idea what to do. I know its not from the pc because when I turn on the monitor and its not connected to the pc it still has the lines.

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Best Answer

  • billsey
    billsey ACE Posts: 34,206 Trailblazer
    Answer ✓

    That means the issue is with the monitor itself, as you surmise. If you are still in warranty then now is the time to contact Acer and get a repair ticket started. If out of warranty, in some locales, Acer offers a flat rate repair. Other locales you may be able to get a technician to fix it for you.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • Axxo
    Axxo Member, Ally Posts: 830

    I am sorry to hear about the inconvenience. This could be an issue with the graphics driver on your computer. Do these lines also appear when your first start the computer? (Before windows is loaded). If so, the issue could be your graphics hardware. If it only happens inside windows, let's try to reinstall the graphics drivers. Here's how:-

    Reinstall graphics drivers:

    1. Press Windows key + X
    2. Open Device Manager
    3. Expand Display Adapters
    4. Right click on your Display driver
    5. Select uninstall
    6. Reboot your computer, check if the issue still persists.

    If the above does not help, you may also download the graphics drivers directly from your computer manufacturer's website if what you have is a laptop. If it is a desktop, you may download the drivers from your graphics card manufacturer website.

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    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • EntityWebber
    EntityWebber Member Posts: 2 New User

    The lines appear when i turn on the monitor, before starting the computer, the problem isnt from the computer.

  • billsey
    billsey ACE Posts: 34,206 Trailblazer
    Answer ✓

    That means the issue is with the monitor itself, as you surmise. If you are still in warranty then now is the time to contact Acer and get a repair ticket started. If out of warranty, in some locales, Acer offers a flat rate repair. Other locales you may be able to get a technician to fix it for you.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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