Failed BIOS update, Need help with Manual Installation steps for SFG14-73

Marcell0_r
Marcell0_r Member Posts: 7

Tinkerer

edited September 2024 in Swift and Spin Series

hey guys, i was trying to install the bios update below, but it keeps saying failed, even when plugged in and not running anything else…
i was going to manually install the software, although was wondering if someone could tell me what i had to download… (the list of updates is below)

Screenshot 2024-09-24 123820.png image.png

[Edited the thread to add model name and issue detail to the title]

Answers

  • Marcell0_r
    Marcell0_r Member Posts: 7

    Tinkerer

    my mode is acer swift go 14, SFG14-73

  • eGomes
    eGomes Member Posts: 6,003 Guru
    edited September 2024

    Hi,

    Check that your system's firmware UEFI / BIOS is already updated with version >= 1.11:

    https://www.techbout.com/check-bios-version-windows-48189/

    É hora de dizer “adeus” à Comunidade Acer. Encerro aqui a minha participação. Obrigado a todos! 👋😉
    It's time to say "goodbye" to the Acer Community. I'm ending my participation here. Thank you all! 👋😉
  • Marcell0_r
    Marcell0_r Member Posts: 7

    Tinkerer

    thanks man, i just checked and it said that it already was at 1.11, so i guess i can just ignore the update on my acersense?

    image.png
  • eGomes
    eGomes Member Posts: 6,003 Guru
    edited September 2024

    Yes, you can ignore it! Acer software is generally buggy and only serves to cause headaches! I don't recommend using them to update any components.

    You can download (see link here) and install the latest version (1.13) manually.

    😉👍🏻

    É hora de dizer “adeus” à Comunidade Acer. Encerro aqui a minha participação. Obrigado a todos! 👋😉
    It's time to say "goodbye" to the Acer Community. I'm ending my participation here. Thank you all! 👋😉
  • Marcell0_r
    Marcell0_r Member Posts: 7

    Tinkerer

    Thanks so much!! sorry to ask one more, do i have to install the previous updates before 1.13, or just straight away get the 1.13… Regards

  • eGomes
    eGomes Member Posts: 6,003 Guru
    edited September 2024

    The firmware UEFI / BIOS updates are cumulative. You can "jump" and install the latest available version.

    😉👍🏻

    É hora de dizer “adeus” à Comunidade Acer. Encerro aqui a minha participação. Obrigado a todos! 👋😉
    It's time to say "goodbye" to the Acer Community. I'm ending my participation here. Thank you all! 👋😉
  • billsey
    billsey ACE Posts: 36,354 Trailblazer

    Yes, just download the 1.13 BIOS from the Acer support site, extract the zip file and then run the installer. Likely AcerSense is just not handling the update right, and it's better to fail at that point then to go ahead and screw it up. :)

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.