How to disable the Acer Predator X45 Image Retention reminder message/screen ?

MGINNETTY
MGINNETTY Member Posts: 1 New User
in Predator Monitors

The reminder screen is distracting and during the day when I am working I can't let the process run and turn of my monitor for 5-6mins.

Is there a way to disable the notification reminder screen ?

Here is what the screen looks like when I manually select it through the menu. The popup version is very similar and mentions you should run the process every 4 hours.

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Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,287 Pathfinder

    @MGINNETTY

    Because OLED can easily suffer image burn-in from static images/high temperatures/long periods of usage, it is set to remind you to do the Image Retention Refresh every 4 hours of using it. The notification cannot be disabled.

    You can try turning on/off the monitor before the notification appears to see if it resets the notification time.

    image.png

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • GearlessJoe
    GearlessJoe Member Posts: 3 New User

    @AnhEZ28

    That's a good joke, but how do we disable that notification?

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,287 Pathfinder

    @GearlessJoe

    There is no way to disable that notification.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • GearlessJoe
    GearlessJoe Member Posts: 3 New User

    @AnhEZ28

    That's a shame since it's essentially a bug that puts the monitor into a damaged state. Is Acer doing anything to rectify the situation?

  • Woothz
    Woothz Member Posts: 4 New User

    I do not like that "feature", the worse thing of the monitor is that annoying popup, especially if you got a meeting on the other computer and you accidentally press the "yes" button.

    Then you will be late for that meeting :)

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