nitro sense can't be opened

wahyu30
wahyu30 Member Posts: 4 New User
I've tried to uninstall nitro sense and have also tried to reinstall it, but still my nitro sense can't be opened.

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    wahyu30


    Sometimes a simple system restore will fix the issue.. 

    Try windows x
    click on power shell admin or command prompt admin 
    type rstrui
    chose an earlier date on which your computer was working fine  
    click on next, finish, yes
    It will restore your computer to an earlier date 
    if you get an message - system restore not completed - click on close 
    It will show you all the icons..
    Try and check whether it is working now ..


    If it is still not working
    Try windows + r  - On the run window
    Type msconfig 
    go to services - check hide all microsoft service  - disable and enable all.   Go to the General Tab on the top 
    chose normal startup if it is in selective startup – click on apply - ok
    restart the computer 
    It should work now 


    Try ctrl + shift + esc
    open task manager 
    go to details - end task the nitrosense 
    Go to processes - end task the nitrosense 

    Now try to open nitro sense and check.. 


    If it is still not working.. 


    Try windows + r - on the run - type appwiz.cpl 
    remove the nitrosense 


    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers - expand application
    Download and install the nitro sense and check.. 


    Sometimes antivirus might be blocking the software to open.    Please remove the antivirus and check.   Once the program is open then you can install the  antivirus back again.. 








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  • wahyu30
    wahyu30 Member Posts: 4 New User
    wahyu30


    Sometimes a simple system restore will fix the issue.. 

    Try windows x
    click on power shell admin or command prompt admin 
    type rstrui
    chose an earlier date on which your computer was working fine  
    click on next, finish, yes
    It will restore your computer to an earlier date 
    if you get an message - system restore not completed - click on close 
    It will show you all the icons..
    Try and check whether it is working now ..


    If it is still not working
    Try windows + r  - On the run window
    Type msconfig 
    go to services - check hide all microsoft service  - disable and enable all.   Go to the General Tab on the top 
    chose normal startup if it is in selective startup – click on apply - ok
    restart the computer 
    It should work now 


    Try ctrl + shift + esc
    open task manager 
    go to details - end task the nitrosense 
    Go to processes - end task the nitrosense 

    Now try to open nitro sense and check.. 


    If it is still not working.. 


    Try windows + r - on the run - type appwiz.cpl 
    remove the nitrosense 


    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers - expand application
    Download and install the nitro sense and check.. 


    Sometimes antivirus might be blocking the software to open.    Please remove the antivirus and check.   Once the program is open then you can install the  antivirus back again.. 








    and still can't be opened
  • wahyu30
    wahyu30 Member Posts: 4 New User
    I've tried everything you described
  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    wahyu30

    If it is still not working - we will try to create a new user - set it up as administrator and check..

    Try windows + r  - On the run window
    Type control

    It will go to control panel 
    Click on User accounts
    Again click on User accounts
    Manage another account – Add a new user in PC settings - Click on add someone else to this PC or Click on “Make changes to my account in PC settings” 
    Go to Family & other users
    Go to Other users
    Click on add someone else to this PC
    Click on “I don’t have this person’s sign in information
    Click on Add a user without a Microsoft account 
    Type the user name and password 
    Click on the user – change account type 
    Change the Standard user to Administrator 
    Click on ok
    Sign out and Sign in as new user 
    You can even create a Microsoft account instead of local account. 

    Sign out and Sign in and it should work fine 

    Tried to open the nitrosense and check.. 
    If you are not able to open it download and install the nitro sense 
    It is should work fine 


    If it is still not working then we have to do a refresh and reset

    click on start - settings - update and security - recovery - reset this pc - get started 

    or 

    on start - type here to search - type reset this pc - click on reset this pc on the top  - click on get started 

    It will show you keep my files and remove everything
    chose keep my files 
    chose the account - type the password - click on local reinstall - click on reset 
    It will be in progress.. 
    login to computer and start using the computer. 


    Tried to open the nitrosense and check.. 
    If you are not able to open it download and install the nitro sense 
    It is should work fine 


    If it is still not working 

    click on start - settings - update and security - recovery - reset this pc - get started 
    chose remove everything 
    click on local reinstall - just remove my files - click on reset
    It will be in progress


    Tried to open the nitrosense and check.. 
    If you are not able to open it download and install the nitro sense 
    It is should work fine 


    If it is still not working 

    click on start - settings - update and security - recovery - reset this pc - get started 
    chose remove everything 
    click on local reinstall - fully clean the drive  - click on reset
    It will be in progress


    Tried to open the nitrosense and check.. 
    If you are not able to open it download and install the nitro sense 
    It is should work fine 



    Note:

    If you do refresh ( keep my files ) -  all your personal files like pictures, music , documents , videos  will still be intact.   Only the applications will be lost

    If you do reset  ( remove everything )  - you are doing a factory default.   It will become like a day one computer.    It will wipe out everything and take your computer to day one like a new computer. 


    You can also do the recovery in an alternative way..


    There are two alt keys on the keyboard.  If you look at the bottom row of keyboard you can see the one on the left side of space bar and the other on the right side of space bar.  The alt key on the right side will be looking like alt, alt gr or alt car.  Turn off the computer.  Hold the alt key on the left and tap f10 continuously.   It will go to repair mode.  It will show you chose an option, continue, troubleshoot.   If it is not going to repair mode, turn off the computer.  Turn on the computer.  Hold the right alt key ( alt gr or alt car or alt )  and then tap f10 continuously.  It will go to chose an option continue and troubleshoot..

    It will show you chose an option, continue, troubleshoot
    Go to troubleshoot  -  click on reset this pc
    click on keep my files  ( only applications will be lost )   chose your account and type your password   - click on local reinstall  - click on reset
    It will be in progress 


    Tried to open the nitrosense and check.. 
    If you are not able to open it download and install the nitro sense 
    It is should work fine 


    If the keep my files option is not working 

    Go to troubleshoot  -  click on reset this pc – click on remove everything – click on local reinstall – just remove my files – click on reset 
    It will reinstall windows. 


    Tried to open the nitrosense and check.. 
    If you are not able to open it download and install the nitro sense 
    It is should work fine 

    If the just remove my files is not working.. 

    Go to troubleshoot  -  click on reset this pc – click on remove everything – click on local reinstall – Fully clean the drive – click on reset 
    It will reinstall windows. 


    Tried to open the nitrosense and check.. 
    If you are not able to open it download and install the nitro sense 
    It is should work fine 

    Note: You can also go to chose an option , continue , troubleshoot by holding the alt key + tapping f10  or alt gr + tapping f10 on the keyboard while turning on the computer.    Once you see the troubleshoot option, you can stop tapping the f10 and stop holding the alt key.    Then you can try the keep my files and remove everything ( just remove by files and fully clean the drive ) by following the steps which was mentioned above. 


    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • MESJ
    MESJ Member Posts: 2 New User
    hello, I have a situation where the nitrosense key "N" on my keyboard is not launching the nitro sense application but I can use the application by opening the app directly on the laptop.
  • Jack22
    Jack22 ACE Posts: 4,075 Pathfinder
    Click on 'Yes' if the comment answers your question!
  • THOTHME
    THOTHME Member Posts: 3 New User

    ***SOLVED***

    Got the darned thing working again! For those that experience this issue, here are the steps:

    1. Uninstall Nitrosense
    2. Go to Acer's website and download Nitrosense
    3. Extract folder and run Setup.exe
    4. Run Command prompt as Administrator
    5. type in the following (without the quotation marks): ".\lodctr.exe /R"
    6. Go back to the folder where you extracted Nitrosense
    7. Go into "Nitrosense V3.1" folder
    8. Run APPXBUNDLE file

    After that, Nitrosense immediately launched, and now it's back on my Taskbar, running every time I click on it.

    Hope this helps!