When I plug in EDA343CUR 34-inch monitor into WaveLink docking station, I get much smaller resolutio

edwardsmarkf
edwardsmarkf Member Posts: 26 Enthusiast WiFi Icon
edited August 4 in Monitors

hello -

when i plug my EDA343CUR Hbmiippx 34 inch monitor directly into my swift-edge laptop, i get a nice high resolution option (3440 x 1440) .

however, when i plug it into my wavLink WL-UG39DK3 docking station, i get a much smaller resolution option.

the acer display widget does not appear to have the resolution option unless i missed it.

is there any way to use this wonderful new monitor with the wavlink WL-UG39DK3 docking station and get the high resolution?

[Edited the thread to add model number to the title and add issue detail]

Best Answer

  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    Answer ✓

    From their website:

    So, 2048x1152 is a lot lower resolution than the monitor supports.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • edwardsmarkf
    edwardsmarkf Member Posts: 26 Enthusiast WiFi Icon
    edited August 4

    edit: found a driver here: https://www.acer.com/us-en/support/product-support/ED343CURV/downloads

    but it didnt help. i just wrote to wavLink to see what they have to say.

    i forgot the wavLink unit uses displayLink internally. that might have something to do with it.

  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    Answer ✓

    From their website:

    So, 2048x1152 is a lot lower resolution than the monitor supports.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • edwardsmarkf
    edwardsmarkf Member Posts: 26 Enthusiast WiFi Icon

    thank you billsey, esp for answering a question i should have looked up myself..!

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    Heck, if I didn't look things up someone else would have to. :)

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.