Swift 3 partial screen dim, opened my laptop and suddenly the screen has partial dim

GoSolo
GoSolo Member Posts: 2 New User
edited August 2 in Swift and Spin Series

Just opened my laptop and suddenly the screen has partial dim, and sometimes it just fixes itself slightly. Can this still be fixed without replacing or its just a software or driver problem ?

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,532 Trailblazer

    Hi,
    To check if the video driver is the problem, boot to Safe Mode, in Windows click on Restart on the Start-Power icon taskbar while holding down the Shift key, the system will restart with the Troubleshoot menu where you click on Advanced-Restart-F4 Safe Mode. If the same thing happens in Safe Mode, you will have to bring the laptop to Acer Services in your country to check the eDP cable and the panel. If the display in Safe Mode is OK, you have to uninstall the display drivers in Safe Mode with DDU and just reboot: How to Use the Display Driver Uninstaller (DDU) to Uninstall an... (intel.com)

  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    I believe you are just seeing normal backlight bleed. It's not that some areas are dim, it's that some areas are lighter.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • GoSolo
    GoSolo Member Posts: 2 New User

    update , even on safe mode it still has problems. But it just randomly fixes itself then turn dim again. And when i press f6 to turn the screen off it fixes then turns dark again after some time