Purchasing a Predator Helios Neo 16 PHN16/71/78Y5 laptop with 5,000 eGift Voucher missing.

Feller
Feller Member Posts: 3 New User
edited July 21 in Predator Laptops

Good day Acer community.

I just wanna ask about the 5,000 eGift voucher mentioned by the website and the store itself upon purchasing a Laptop. I have recently purchased a Laptop from a brand store in the Philippines within the SM Mega-mall branch (Not telling the Store name for Privacy), and as told to have a free 5,000 Voucher that can be used to avail product within the SM store once I purchased the laptop, but I didn't receive any Voucher. The freebies Gaming chair also not received yet due to the reason of the store running out of stock. I'm not receiving any help from the store representative contact for now.

The 5,000 eGift Voucher is a big thing for us who value money and wanted to use it wisely, so I want to know how or what to do regarding this issue. I don't want this to escalate but a week has already passed, and I receive no help.

For info to the Acer community or management this is my public info of the purchased product.

• Item: Predator Helios Neo 16
• Code: PHN16/71/78Y5
• Date of Purchase: June 17, 2024
• Location: SM Megamall

Hoping to hear from anyone that could help. Thanks.

[Edited the thread to add model number to the title]

Answers

  • Feller
    Feller Member Posts: 3 New User

    Update:

    The eGift has been received by the set of 5x1000 Voucher to be used on all Under Armour items.

  • Joesylle
    Joesylle Member Posts: 1 New User

    Will there be an email that will be send? And how long will it take?

  • axellahera
    axellahera Member Posts: 1 New User

    Same question here. I recently bought my Nitro V15 and I was told that I will be receive a 3,000 voucher.

  • racquel
    racquel Member Posts: 1 New User

    Purchased Acer predator helios and still haven't received my under armour egift.

  • Feller
    Feller Member Posts: 3 New User

    Update:

    eGifts and other freebies has been received. The eGift will be sent to you through Email and Via text. The gaming Chair is dependent on the availability on the store you ordered.