Laptop freeze,Helios 16 (2023) i7-13700HX Gpu 4070

shamilgasimov24
shamilgasimov24 Member Posts: 1 New User

my computer sometimes freezes and when I want to solve this, I select nvdia gpu only card selection from predator sense, when the computer restarts, it works normally, but the cpu temperature increases because the power is loaded to the nvdia video card, is there a way to fix this?

Answers

  • Spravioli
    Spravioli Member Posts: 2 New User

    Hi! How long have you had the laptop for? Asking because the latest intel processors (13th and 14th Gen)
    are faulty. Though Intel claims that it is restricted to the desktop CPUs, as the 13700HX is a desktop CPU, it might be affected. Look it up! Or it might just be the predator sense software. A thorough uninstall and a clean re-install might help.

    Also, the CPU temperature must not rise because of the GPU load.