Why does my Aspire TC-1750 turn off every night?

jmreina
jmreina Member Posts: 3 New User

I have a new Aspire TC-1750, which I love - but every morning when I awake it has shut itself off! When I wake up each morning, I find it powered down. It is set to never put the device to sleep, see attached.

Machine Info:

Machine: Aspire TC-1750
SN: DTBJUAA003XXXXXXXXXX
SNID: XXXXXXXXXX

Why it is powering down, is there a custom Acer app installed? I have browsed around but could not find anything!

Power Settings:

PC Info:

[Edited the content to hide sensitive information]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,065 Trailblazer

    You need to use the sleep mode as that is what temporarily shuts the desktop down and then you can reopen it, the TC-1750 desktop must have an inbuilt power switch that protects the mainboard from damage with having constant power delivered to it.

    This is what I have as a System > Power & battery settings and it works perfectly as every morning all a i do is open th elaptop screen and/or hit the keyboard and the laptop fires up automatically:

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,277 Pathfinder

    @jmreina
    Make sure that there is no short electricity outage in the middle of the night.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • jmreina
    jmreina Member Posts: 3 New User
    edited July 20

    Hi guys! Love the feedback @AnhEZ28 and @StevenGen sorry for the delay, work has been busy

    Updates:

    @AnhEZ28 - I have updated to 5m/15m now, interesting! See attached

    @StevenGen - I have an uninterrupted power supply ('UPS') and it does this! See test vector below in response

    Here is the updated test vector confirming the problem -

    Test Vector:

    • UPS - Amazon Basics Standby UPS 400VA 255W Surge Protector Battery Power Backup

    • Second Computer Alongside - My Mac Mini powered up against this UPS too

    Test Result:

    • With both computers up and running against this UPS, each day when I come home from work around 6pm the Mac Mini is still running but my Acer desktop is powered down

    Thoughts? 🤔

  • billsey
    billsey ACE Posts: 34,101 Trailblazer

    Go to Power Options, Advanced settings. Somewhere there is likely another setting that either hibernates after some long period of time or does a shutdown.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • jmreina
    jmreina Member Posts: 3 New User

    Oh my gosh, yes @billsey!! There was a custom Acer power configuration I did not see!!

    I have adjusted this sleep setting to 'Never' now, we shall see!

    Thank you Bill, wow

  • Larryodie
    Larryodie Member Posts: 1,658 Community Aficionado WiFi Icon

    Why would you want it to run all night ? I set mine for 30 minutes/45 minutes.