StorPSCTL is crashing my windows 11 Nitro 17

KevinV
KevinV Member Posts: 4 New User

What app is this associated with? Can I either update it or remove it?

Faulting application name: StorPSCTL.exe, version: 3.3.0.0, time stamp: 0x5f6319ac
Faulting module name: HCTMR.dll, version: 2.2.0.2, time stamp: 0x62c7db4e
Exception code: 0xc0000409
Fault offset: 0x000084cd
Faulting process id: 0x0x1278
Faulting application start time: 0x0x1DAD9FF9132B9E1
Faulting application path: C:\Program Files\Acer\StorPSCTL\StorPSCTL.exe
Faulting module path: C:\Program Files\Acer\StorPSCTL\HCTMR.dll

Answers

  • eGomes
    eGomes Member Posts: 4,372 Guru
    edited July 19

    Welcome @KevinV,

    StorPSCTL.exe module is a faulty and problematic component that was installed with previous versions of Acer Care Center (ACC) bloatware, located in:

    C:\Program Files\Acer\StorPSCTL
    

    You can uninstall or disable it via Task Scheduler (Win + R, type: taskschd.msc [Enter])

    Screenshots:

  • KevinV
    KevinV Member Posts: 4 New User

    Thanks, I will try this.